✓ Telehealth for patients located in Florida · English & Español
FAQs & practice policies
What to know before your telehealth visit, including our prescription, cancellation and emergency policies.
Practice policies
Please review these policies before booking your appointment.
Clarity Integrative Care LLC adheres to applicable DEA requirements and Florida law regarding prescription medications. Controlled substances, including Schedule II–V stimulants, sedatives, benzodiazepines, and opioids, are not initiated or guaranteed during initial telehealth visits. Telehealth evaluations focus on comprehensive health assessments, evidence-based non-controlled therapies, and integrative care, as clinically appropriate.
We kindly request at least 24 hours’ advance notice for cancellations or rescheduling. Because your appointment time is reserved exclusively for you, cancellations made with less than 24 hours’ notice or missed appointments without notification (no-shows) may be subject to a $50 fee. We appreciate your understanding and respect for our shared clinical time.
Virtual clinical consultations are provided exclusively to patients who are physically located within the State of Florida at the time of service. Please make sure you are in Florida when you join your visit.
If you are experiencing a medical or psychiatric emergency, please call 911 or call/text 988 for crisis support. This website is intended for informational purposes only and does not establish a formal provider-patient relationship.
Your privacy matters. Read our Notice of Privacy Practices to learn how your health information is used and protected.
FAQs
Can’t find your answer? Call us at 305-300-6531 or send us a message.
Contact UsTelehealth visits are available to adults and families who are physically located within the State of Florida at the time of their appointment. Care is offered in English and Spanish.
A smartphone, tablet or computer with a camera, microphone and a reliable internet connection, plus a quiet, private place to talk. You must be physically located in Florida when you join your visit.
Yes. Visits are available in English and Spanish.
The practice currently operates on a self-pay (cash-pay) basis. Commercial insurance and Medicare/Medicaid credentialing are in progress.
Yes. Itemized superbills are available upon request for patients who wish to seek out-of-network reimbursement from their insurance carriers. Reimbursement depends on your plan.
Under the federal No Surprises Act, patients who are uninsured or not using insurance have the right to receive a Good Faith Estimate of expected charges. Visit our Billing & Fees page to learn more.
Prescription refills and ongoing medication management are available when clinically appropriate. Controlled substances are not initiated or guaranteed during initial telehealth visits.
Yes. Primary care mental wellness includes evaluation and management of mild-to-moderate anxiety and depression, insomnia evaluation and sleep hygiene education, within the provider’s scope of practice.
Yes. Diagnostic laboratory requisitions and lab result reviews are part of your care when clinically appropriate.
Please give at least 24 hours’ notice by calling 305-300-6531. Late cancellations and no-shows may be subject to a $50 fee.
We protect your health information in line with HIPAA. Please do not include symptoms or medical details in the website contact form. Share them during your visit or through the patient portal instead.
Book an appointment
Share your details and our team will contact you to schedule a telehealth visit with Isamy Pardo, MSN, APRN, FNP-BC. Available to patients physically located in Florida, in English and Spanish.
Cancellation & no-show policy: We kindly request at least 24 hours’ advance notice for cancellations or rescheduling. Because your appointment time is reserved exclusively for you, cancellations made with less than 24 hours’ notice or missed appointments without notification (no-shows) may be subject to a $50 fee. We appreciate your understanding and respect for our shared clinical time.
Emergency? For a medical or psychiatric emergency, call 911 or call/text 988.